
An online entrepreneur saw his PayPal account frozen. €1,200,000 in revenue was withheld under the heading of elevated risk. Internal escalations and complaints led nowhere; PayPal responded only with automated messages.
Withheld revenue
Substantive replies
Account status

Even before the case was heard on the merits, PayPal opted to settle. The full amount of €1,200,000 was released. The procedure took fourteen weeks in total.
Fully released
Turnaround time
Outcome